Privacy Policy
Last updated: October 2026
Rajan Ambulance Service ("we", "us", "our") operates this website (rajanambulanceservice.in) to provide information about our ambulance and medical transport services in Chandigarh, Mohali, Panchkula and nearby Punjab. This policy explains what information we collect when you visit this website, how it is used, and how you can contact us about it.
1. Information We Collect
Our booking page (rajanambulanceservice.in/book) has a booking request form. When you submit it, we collect the details you enter: your name, phone number, the service you need, the date, location and destination, expected crowd size, and any notes you add. The form is processed by our website host, Netlify, and the same details are passed to WhatsApp when you choose to send your request there.
We use this information only to respond to your request, prepare a quote and arrange the service you asked for. We do not sell it or share it with unrelated third parties. Please do not include detailed medical records in the form; we will discuss any patient needs with you directly. Any information you share with us over a phone call is likewise used only to arrange the service you have requested.
2. Automated Data Collection (Cookies, Google & Meta Ads)
Like most websites, this site may use automated tools to understand how visitors find and use it, and to measure the performance of our online advertising. Specifically:
- We run advertising campaigns through Google Ads. When you arrive at this site from a Google Ads link, Google may set cookies or use similar technologies on your device to measure ad performance (for example, whether a visit led to a phone call).
- We may use Google Analytics or the Google tag (gtag.js) to understand overall site traffic, such as which pages are viewed, roughly how visitors reach the site (e.g. search or ads), and general device/browser information. This data is aggregated and is not used to personally identify you.
- We run advertising on Facebook and Instagram (Meta) and use the Meta Pixel on this website. It lets Meta measure page visits and whether an ad led to a call or a booking request, using cookies or similar technologies. The Pixel records that a request was sent and which service was chosen; it does not receive your name, phone number or notes.
- No sensitive personal or medical information is ever transmitted to Google, Meta or any advertising/analytics provider through this website.
You can control or disable cookies through your browser settings at any time. You can also opt out of Google's use of cookies for personalized advertising by visiting Google Ads Settings, and learn more about how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites. You can manage how Meta uses data for ads in your Facebook ad preferences.
3. How We Use Information
Any information collected through automated tools described above is used only to: understand how people find this website, measure whether our Google and Meta ad campaigns are effective (for example, by counting phone calls or booking requests that result from an ad click), and improve the content and performance of this site. We do not sell visitor data.
4. Phone Calls & WhatsApp
The primary purpose of this website is to help you reach us by phone for ambulance and medical transport services. Calls placed to our published number are handled directly by our team to arrange the service you need. Booking requests sent to us on WhatsApp are handled the same way, and WhatsApp's own privacy policy applies to messages sent through it.
5. Third-Party Links
This site may link to third-party resources (for example, Google's ad settings page above). We are not responsible for the privacy practices of external websites and encourage you to review their own policies.
6. Children's Privacy
This website is intended for general audiences seeking ambulance and medical transport information and is not directed at children.
7. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated "last updated" date.
8. Contact Us
If you have any questions about this privacy policy or how your information is handled, please contact us:
Rajan Ambulance Service
Phone: 08872-552555
Service area: Chandigarh, Mohali, Panchkula and nearby Punjab